As autumn deepens and the fragrance of osmanthus fills the air, AIROSD warmly launched the "AIROSD Good Heat Pump, Warming Millions of Homes · The Third Global User Home Visit & National Day and Mid-Autumn Festival Feedback Initiative" at its Foshan headquarters. Media representatives and AIROSD employees gathered to witness this heartfelt event, embodying the brand's gratitude and warm commitment, and officially opened a new chapter of in-depth dialogue and thoughtful engagement with global users of our advanced heat pump system.
User First: Addressing Real Needs
The ceremony began with Liu Yun, General Manager of Domestic Marketing, serving as the host. With enthusiastic remarks, he welcomed all participants, setting a warm and grand tone for the event.
Subsequently, Executive General Manager He Xiansong delivered a sincere speech. He first expressed heartfelt thanks to the guests, media friends, and all who have supported AIROSD's growth.
Mr. He emphasized that for AIROSD, the heating heat pump is not just a product, but a carrier of warmth and a guardian of households. The philosophy of "Technology Leadership, Innovation-Driven, User First" continuously drives AIROSD forward. Through the first two global user home visits, AIROSD service teams entered numerous households worldwide, listening to genuine feedback on various products, from the water heater heat pump to the versatile heating and cooling heat pump, addressing actual needs, and driving continuous improvements in products and services. As National Day coincides with the Mid-Autumn Festival this year, AIROSD sets out once again, conveying the brand's warmth through home visits and exclusive benefits, fulfilling the initial promise of "Warming Millions of Homes."
Qu Zhangkun, General Manager of Benxin New Media, speaking from a third-party perspective, affirmed AIROSD's dedication and responsibility in the heat pump industry, as well as its outstanding performance in technological innovation and user service over the years across its diverse product range, including the specialized swimming pool heat pump. He highly praised AIROSD's third global user home visit initiative, expressing anticipation for stronger connections between AIROSD, its distributors, and users through this event. He also committed to continuing attention and dissemination of AIROSD's brand stories and warm actions.
Robust Technology for Quality Heat Pumps, Solid Quality Warms Millions of Homes
Vice General Manager Chen Haibin engaged in an in-depth exchange with participants from a technical perspective. Mr. Chen proposed that the core of a "good heating heat pump" lies in "robust technology and minimal need for service."
In his view, whether it's a compact water heater heat pump or a comprehensive whole-house heat pump system, the ultimate goal of truly excellent technology is to allow users to enjoy stable, comfortable, and eco-friendly warmth without frequent maintenance or extra worries—this is the true value of technology. This home visit is not just about service but also a technical review; user feedback will serve as a key reference for product and technological iteration across all lines, including the robust swimming pool heat pump!
Xie Zhongming, Head of the Manufacturing Center, decoded AIROSD's quality secrets through three "temperatures" from the production end, applicable to every unit, from the efficient heating and cooling heat pump to the dedicated water heater heat pump:
Strict Selection "Genetic Temperature": Implementing the "Supplier 3A Certification" (quality, delivery, cost) to rigorously select partners with monthly assessments and grading, ensuring core component quality for a reliable heat pump system. The addition of precision inspection equipment has achieved an incoming material pass rate of 99.97%.
Intelligent Manufacturing "Precision Temperature": Achieving full-process digital management of orders (real-time data transmission, anomaly alerts) and promoting company-wide quality control (establishing the "Quality Basic Law," weekly accountability meetings, performance linkage). Key positions require 100% certification, deepening the "Three Zero Principles," ensuring the quality of every heating heat pump and swimming pool heat pump.
Guardian "Warmth Temperature": Each unit in our heat pump system has a unique traceable code, with built-in IoT modules enabling real-time monitoring and adjustment; users of our water heater heat pump or heating and cooling heat pump can provide after-sales feedback via a 400 hotline/WeChat, with professional staff responding promptly, delivering on the promise of "One Call, Warmth Home."
Service Banner Held High, Warmth Spreads Globally
The most solemn moment of the ceremony was the flag presentation. Amid an uplifting atmosphere, Executive General Manager He Xiansong solemnly handed the service flag, symbolizing responsibility and mission, to the service team. Standing tall with determined eyes, the service team members accepted the flag, embracing the duty to "provide excellent service to global users and safeguard household warmth," whether for a standard heating heat pump or a complex commercial heat pump system.
All functional department heads and the after-sales team pledged with unwavering determination: "We pledge: To be user demand-oriented, caring for user needs, listening to user feedback, adhering to the standards of craftsmanship in our work. With dedication in every step and attention to every detail, we interpret service through the spirit of craftsmanship and deliver service warmth with professional strength for every product, from the essential water heater heat pump to the luxurious swimming pool heat pump. With the mission ahead, we will go all out; entrusted with your trust, we will live up to the expectations of millions of global users of our heating and cooling heat pump and complete heat pump system!"
With the flag flying high and vows resounding, the AIROSD service team is ready to embark on their journey to reach users across the globe.
